Right now, thousands of travellers are facing sudden flight cancellations and uncertainty across the Middle East. If you booked independently, or if your current travel provider is unreachable in this crisis, you should not have to navigate the chaos alone.
While my own clients are safely accounted for, I am opening my VIP crisis support desk to assist any luxury traveller currently stranded in the UAE, regardless of who you originally booked with.
You do not need to sit on hold with airlines for hours. Send me your current booking details, and I will use my dedicated, trade-only airline channels to assess your exact status and priority level.
I will ensure you are properly registered with the UK Foreign, Commonwealth & Development Office (FCDO) so you are on the official radar for government updates and potential repatriation flights.
I am in direct contact with premium desk agents at major carriers. I can see inventory and rerouting options that are often invisible to the public.
If your hotel is asking you to check out, I will step in. I can leverage my global hotel partnerships to negotiate an extended stay in your current room, or swiftly relocate you to a secure, premium property where you can wait comfortably.
I can coordinate safe, private transfers between your hotel and the airport only when a confirmed, viable flight is ready for you, keeping you away from crowded terminals.
Once we secure a route home, I don't just send a ticket; I monitor your journey, from the moment you leave your hotel to the moment you land safely, you will have a direct phone and WhatsApp line to me for real-time updates.
My lines are open, and I am here to provide the clarity and support and we will continue to monitor the situation closely and provide updates as they evolve.
Eriola Founder, Design Your Holidays By Eriola
Here, travel is a meticulously crafted for a transformative experience. We curate experiences that do more than just change your scenery, they invigorate your body and mind. Our entire philosophy is centred on calm, hidden gems, and seamless end-to-end support, ensuring your trip is as rejuvenating as the destination itself. Whether you are dreaming of a luxury family escape, or embarking on a solo wellness journey, your experience is handled with absolute discretion, professionalism, and care. Your safety and peace of mind are paramount. Supported by trusted ABTA & ATOL-licensed partners, your investment is entirely protected. Furthermore, you will travel with the reassurance of dedicated 24/7 concierge assistance. No matter the time zone, you are navigating the world with us.
REQUEST A DESIGN CONSULTATION
EMAIL US ON HELLO@DESIGNYOURHOLIDAYSBY-ERIOLA.COM
RECEIVE THE SEASONAL EDIT
REACH OUT ON 07863 118 769
REQUEST A CALLBACK
SCHEDULE A CONSULTATION WITH FORA TRAVEL SPECIALISTS PARTNERS
MEET OVER COFFEE

For the discerning traveller, time is the ultimate luxury, and peace of mind is the ultimate amenity. Eriola Ramaj founded Design Your Holidays to elevate travel planning from a transactional process into a highly intuitive, bespoke art form.
Eriola’s approach to travel is defined by wellness, transformative, refined journeys. With professional experience spanning travel, cultural heritage, psychology, emotional support, and civilian instructor she brings an exceptional level of emotional intelligence and passion to her work. She understand exactly how you want to feel. This unique perspective allows her to navigate complex, high-stakes itineraries with absolute calm, absolute discretion, and meticulous attention to detail.
She created her boutique consultancy specifically for busy executives, high-net-worth individuals, and families who demand more than a standard luxury package. They require a trusted confidante who can curate the extraordinary.
Through her elite partnership with the global powerhouse Fora Travel, Eriola unlocks a private black book of industry connections. From securing off-market villas and VIP upgrades to providing 24/7 dedicated concierge support. For Eriola, true luxury is flawless execution paired with profound human connection, ensuring on your arrival you experience the extraordinary.
Please reach us at hello@designyourholidaysby-eriola.com if you cannot find an answer to your question.
Yes. We only work with partners that protect your money and offer flexibility, whether you’re booking a full package holiday or flights and accommodation only.
When you book a package holiday through an ATOL-licensed partner, UK regulations apply. Should the FCDO advise against travel to your destination, our partners are typically required to give you options such as travelling as booked (if legally permitted), changing dates or destination, or cancelling for a full refund. When you book, you’ll be assigned a personal travel advisor who will guide you through the supplier’s specific terms, including refunds, changes, and cancellation rights. We also provide 24/7 concierge support before, during, and after your trip, so you can travel with confidence, clarity, and peace of mind.
Yes. Your booking is handled with care, transparency, and your peace of mind in mind. Holidays that include flights are protected under ATOL through our licensed partners, and you will receive an ATOL certificate outlining your coverage. Payments are safeguarded in line with regulatory requirements, and trusted suppliers provide protection in the unlikely event of the financial failure of an airline, tour operator, or other travel provider. This ensures your money, and your holiday, are protected from booking through to your return home.
Yes. We take care of everything, from bookings and changes to cancellations, so you never have to deal with suppliers directly. We might charge booking or service fees for our personalized support to plan your holiday.
Yes. We provide 24/7 concierge support wherever you are in the world and take care of any schedule changes, amendments, or cancellations on your behalf. You’ll have a dedicated personal travel advisor supporting you every step of the way, ensuring your journey stays seamless and stress-free, from start to finish.
Yes. We keep you updated in real time with reminders by email and phone, so you never miss an important detail. You’ll receive all essential travel information, including flight details, baggage and seating, visa and travel health requirements, and guidance on travel insurance. There are no hidden fees or surcharges, the price you’re quoted is the price you pay. At times we might charge a booking fee for designing your holiday. In some cases, our partners may require a 10% deposit, with the remaining balance due closer to your departure.




































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